We’ve compiled a list of the most common questions we receive. If you don’t find the answer you’re looking for, please feel free to contact us at [email protected].

  • I registered and paid but did not receive a confirmation?

    You may have entered your email incorrectly. Normally, you would receive a confirmation almost immediately.

  • Can I register multiple people?

    Yes, you can register as many people as you wish on one registration, but each person must then set up their own email and password.

  • I am registering for the first time. What if I want to cancel?

    This is rare but if you do want to cancel after the first session, contact us and we will process a full refund.

  • I registered then changed firms and have a new email?

    Contact us and we will transfer your registration. You will have to sort out any financial reimbursement with your previous firm.

  • Can I pay for a group sign up by cheque?

    Yes, but you will need to contact us to do so.

  • Can I register for only part of the Tax Seminar Series?

    No. This is an integrated program where materials build on previous sessions and we frequently refer back to past sessions.

  • If I register, can multiple people view the sessions together?

    Yes, but only people who are registered. We rely on your professional ethics to honour our terms and conditions and respect our copyright.

  • Can I send the materials to others?

    No. The material is copyright and for the exclusive use of those registered.

  • Is there a group discount?

    No. We feel the program is excellent value and do not offer a group discount.

  • What is the coupon code?

    We use them for our own staff. There is no generally available coupon code for discount.

  • Does the program provide CPD?

    Yes. At the end of our program you will receive a Certificate of Participation that is your reference for CPD. It will show the hours of instructional learning including ethics hours.

  • How do session timings work?

    Within the program, there are two sections in the Live Seminar module: 9 AM EST & 12 PM EST. Registrants can attend the time that works best. There is no need to formally declare when you will attend.

  • I forgot my password?

    You can reset it automatically in the 'Sign In' page, found in the header.

  • Can I rely on the materials in advising clients?

    Every effort is made to ensure accuracy but tax issues are very fact dependent. We do not take professional responsibility and you should exercise professional judgement when relying on the materials. If in doubt, we suggest you seek help from a tax specialist.

  • Can anyone register?

    Yes but the series is for CPA’s in public practice in small and mid-size firms. We have the right to refuse admission with a refund of the registration fee - although we rarely do this.

  • Why do you offer these programs?

    As a firm of CPA’s, we know how important tax is to your practice. We have been advising CPA’s for over 25 years and feel a deep commitment to this.

  • What if i miss a session?

    You can view it on our Archive which is typically updated within a week.

  • Is the Archive updated?

    No. The date of the material is shown but it is not updated. Tax rules change frequently so be cautious before you use past materials - it could be out of date and superseded by changes.

  • Can I view a sample of the Tax Seminar Series program?

    Yes, some extracts from 2023 can be viewed so you can get an idea of the content and approach.

  • How long can I access the Archive?

    Registrants can access the Tax Seminar Series Archive for 1 year. For further support, please contact [email protected].

  • If I have a question later about the presentation can I submit it?

    Yes, but we do not offer ongoing support regarding tax questions. Review the Q&A materials as an answer may be there.

  • How can I access my certificates?

    Certificates are available after completion of the program. Please log in and complete the course by confirming completion of each lesson and a certificate will be generated for you. View your certificates in My Account > Certificates. Note: This is available after the last session date.

  • How does a group purchase work?

    On the checkout page, set the quantity to the desired number of registrants. The purchaser will receive a shareable group link, which can be forwarded to team members, allowing them to sign up on behalf of the group. Note that the purchaser is not automatically enrolled as a registrant. To access the program, they must also register using the group link provided in the receipt. Please email [email protected] for any help related to registering your group.

  • Are these online or in-person seminars?

    Cadesky Tax Seminars are hosted virtually. You can join in live from anywhere and on any device that has internet browsing functionality.

  • Do I have to pre-select my session time?

    No, there's no need to pre-select a time. Simply click on your preferred start time (9 AM or 12 PM EST) on the 2024 Tax Seminar Series page when the session begins.